In the bustling hallways of the clinic, amid the chatter, the beeping of machines, and the rustling of papers, there is a silent truth that is often forgotten: the profound impact of continuous care.
As a family doctor, my journey with patients is not just about diagnosing and treating illnesses; it’s about building relationships that last over months, years, and sometimes even decades. It’s about being present during significant moments—small victories, challenging failures, and the everyday life that unfolds between them.
One of my earliest memories as a doctor is with a patient named Sarah. She came to me as a young mother, anxious about her first child. Over the years, I witnessed her children grow up, helped her navigate the stresses of balancing work and family, and supported her through the loss of a loved one. Through it all, our relationship deepened. It wasn’t just about treating her physical health; it was about understanding her story, her fears, and her dreams. I became not only her doctor but also her confidant, mentor, and advocate.
Continuous care is the essence of family medicine. It’s about knowing the person behind the symptoms, understanding their life context, and being present not just when they are sick but also when they are well. It’s about celebrating milestones—like the time I helped a patient quit smoking after years of struggle—or being a steady companion when life gets tough, like helping another patient manage a chronic illness.
This continuity allows me to see patterns that might otherwise go unnoticed, provide personalized guidance, and build trust over time. It enables me to tell patients, “I know you, and I understand what you’ve been through. We will get through this together.”
In today’s fast-paced world, where healthcare can sometimes feel alienating and fragmented, the importance of continuous care cannot be underestimated. It’s not just about better health outcomes, although studies show that patients who see the same doctor regularly tend to fare better. It’s about the human connection at the heart of medicine.
I’ve witnessed how this connection can change lives. Like the elderly couple who have been my patients for over a decade—they trust me with their health because they know I’ve been there for them through every high and low. Or the young woman, after years of struggling with anxiety, who finally felt understood and supported because we built a relationship based on empathy and respect.
These stories are why I chose family medicine. They are why I strongly believe in the power of continuous care. Because ultimately, medicine is not just about treating illness; it’s about caring for people. It’s about walking alongside them on their health journey, through every twist and turn, and being present in their most important moments.
So, when I think about my story as a family doctor, it’s not just my own. It’s the story of every patient who has entrusted me with their care, of every relationship built, and every life touched. It’s the story of the rhythm that keeps us all moving forward—the rhythm of continuity.
And I am grateful every day to be a part of it.

Dr. CKII Nguyen Hong Minh
Head of Family Medicine Department, Compass US Healthcare 24/7

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